Facilities Management Services for Commercial & Residential Properties in Cardiff

Facilities Management Services is a professional service provider responsible for the overall functionality, maintenance, and security of a building. They typically manage a large facility or complex.

The term hard facilities management (FM) refers to the physical assets of a building or site, such as plumbing, heating, gas, electrics, ventilation, cooling, lifts, etc. In comparison, soft facilities management management focuses on the physical activities performed by people, such as cleaning, waste disposal, security, etc.

In essence, these two approaches are interconnected but differ significantly when it comes to execution methodology for managing building operations effectively.

How Do You Define Hard Facilities Management?

Facilities management (FM) is defined by and refers to the skills, tools, and services that keep buildings, grounds, infrastructure, and real estate functional, safe, sustainable, and aesthetically pleasing.

How Does Total Facility Management Work?

The term total facilities management (TFM) refers to a comprehensive approach to managing buildings, infrastructure, and operations. Cleaning, security, landscaping, utilities, and building maintenance are among the services coordinated and managed by a TFM service provider. TFM is a combination of hard and soft facility management.

What Do Facilities Management Companies Do?

A facilities management company is a professional service provider responsible for the overall functionality, maintenance, and security of a building. They typically manage a large facility or complex.

What Is A Facilities Management Business Responsible For?

Organising and coordinating all installations and renovations. Ensuring health and safety standards are met by maintaining equipment and supplies. Identifying the need for repairs or renovations by inspecting a building’s structure.

A good facilities management company will work within your business policies and procedures, own and manage any system servicing and asset management requirements, and provide advice and recommendations for any repairs or regular maintenance that are needed for your business or commercial property.

Communication is key to success when it comes to facilities management services, and this is about working with a business that you trust to do the things that your team does not have the skills or experience to carry out, including plumbing, electrics, heating, ventilation, cooling, lifts, decorating, building maintenance, servicing, and repairs.

A hard facilities management business is responsible for several tasks, including organising and coordinating all installations and renovations while ensuring health and safety standards are met by maintaining equipment and supplies. They also identify the need for repairs or renovations through regular inspections of buildings’ structures. This requires careful attention to detail as well as excellent communication skills between team members and the two organisations. Overall, it takes a skilled group effort to manage these responsibilities effectively and keep operations running smoothly.

A reliable facilities management company will follow and work within your business policies and procedures while managing any system servicing requirements. 

This means entrusting certain tasks to outside experts who have the necessary skills, experience and qualifications in areas such as plumbing, electrics, heating and ventilation systems or cooling units; lifts, maintenance or repairs; decoration work; building upkeep; servicing requirements, etc. By working with a trusted facility management partner, you can ensure that these critical functions are executed efficiently without compromising on quality or safety standards. By doing this, you will free up valuable resources within your team for other core business activities rather than the system, property servicing, and repair aspects of management for your business. Ultimately, it saves you time, money, and wasted resources along the way.

If you are looking for a property management service to take care of the physical assets of your business or property, contact us today at 029 20 484114, email us, or use our easy contact us form and we will arrange a no-obligation service review meeting with you. 

We work in a variety of business sectors, with a wide range of customers, and have a wealth of experience in property management and maintenance. Let us ease the pressures of your in-house facility management with a bespoke facilities management service agreement with BPS.

Facilities Management Services in Cardiff

What Are The Benefits Of A Hard Facilities Management Service: BPS?

Business owners are increasingly outsourcing their property management as our hard facilities management service offers so many benefits. Your organisation’s on-site components and systems must work together seamlessly for it to run efficiently and effectively, as an issue occurring with just one piece of equipment or system can have a cascading effect on your entire business.

Integrated property management solution

Our facility management service offers many benefits, including the ability to provide multiple qualified services for your organisation. As a result, you or a team member won’t have to source individual contractors to fix property or system issues as they arise. With one call to us as your facilities management company, you can advise us of any problems, and we will arrange for one of our team members to quickly come out to you. If a pipe bursts or an air conditioner unit malfunctions, we will send an appropriate engineer to handle all aspects of your repair needs.

Improved efficiency

To make everything run smoothly, we will always look for ways to improve your property and existing systems as part of your contract with us. We base our recommendations on our knowledge and understanding of your building, systems, equipment, and operation. This means your team can focus on their daily tasks more efficiently and save time otherwise lost to system or building issue resolution.

Compliance with health and safety

Our team will ensure compliance with health and safety laws and CDM Regulations HSE for your business across multiple locations if you have them. At BPS, we understand that keeping up with changing industry regulations can be challenging when you are already busy, so we will ensure that your site complies with all current workplace regulations with our regular and planned maintenance visits.

Extended lifespan of property, equipment and systems

Your property, equipment, and systems will always deteriorate over time; however, our hard facility management services often increase the lifespan of your assets. Our experience in the industry and different trades means the correct servicing and maintenance will increase the lifespan of your property and assets and ensure they operate at maximum efficiency.

Remove stress and pressure

We understand at BPS that ensuring your property is safe and adhering to all health and safety requirements, as well as having all your systems running smoothly and efficiently, is a massive task that often causes stress and pressure to you when you are running a business. Our team will remove the pressure associated with your property and asset maintenance and repair, allowing you to do what you do best and run your business. We get to know you and your team and work around your operation to ensure minimal downtime and loss of earnings for you. 

Reduced Costs

Our trusted and effective facilities management services will reduce the time your team members use to focus on this, allowing them to carry on with what they are employed to do which will reduce your operational costs and maximise your revenue. We commit to implementing efficient maintenance practices, energy-saving initiatives, and systems to reduce downtime associated with system outages and lower the costs associated with emergency call-outs, ad hoc repairs, servicing, energy consumption, and contractor costs.

Working with you

We provide bespoke facility management services to suit your business needs. Our qualified and experienced team will be there for you when you need them, and your dedicated facilities account manager will work with you and your team to ensure we seamlessly take over the management of your property, business, and assets, removing the stress and worry associated with them. 

Contact us today to find out more and how we can help you make your business more efficient and cost-effective.

BPS Facilities Management Services in Cardiff

Our service team based in Cardiff, is available 365 days a year, 24/7, to take your call. Whether it is a maintenance visit you need or an emergency repair, our team of experts will allocate your job to the best trade or engineer within our team. 

We have a trusted team located throughout Wales, the South West of England, and the M4 corridor who are available to ensure your systems are operating safely and efficiently, or if you have a breakdown or a fault, will ensure it is back up and running as quickly as possible.

Our service team categorises, allocates, and completes every emergency call with full client approval, including detailed recordings of all repairs and remediation work as part of our asset management service.

Our Customers

We are dedicated to delivering the best customer service, and this is prioritised throughout our business and our range of services. We only do jobs that need to be done, and we ensure that all work is completed to the highest safety standards. Our account managers, tradespeople, and engineers are all focused on delivering exceptional service and work alongside you to ensure minimal impact on your operation. 

Our Facilities Management Planned and Reactive Maintenance Services

  • Plant room servicing, maintenance and repair
  • Gas boiler servicing, maintenance and repair
  • Oil boiler servicing, maintenance and repair
  • Combustion analysis
  • Boiler safety checks
  • Gas safe certification
  • Boiler fault diagnosis and repairs
  • Boiler inspection and condition reports
  • System decommissioning service
  • Plant replacement surveys
  • Consultancy services include planning, design, installation and decommissioning
  • Boiler Management Control Systems (BMCS)

  • Plumbing servicing, maintenance and repair
  • Pipework servicing, maintenance and repair
  • Plumbing planning and installation

  • Air conditioning servicing, maintenance and repair
  • Ventilation servicing, maintenance and repair

  • Electrical servicing, maintenance and repair
  • Electrical testing certificates

  • Roofing maintenance and repair
  • Roofing installation

  • Mechanical Engineering
  • Electrical Engineering

  • Building and construction work
  • Interior and exterior maintenance and repair 
  • Carpentry and joinery
  • Concrete repairs and coatings
  • Structural repairs
  • Property insulation works

Best for Service and Quality

To maintain our reputation for great service at fair prices, it is our highest priority to offer people the very best products and services. We aim to build trusted and long-term relationships with you, and our commitment is to provide quality, fast, and efficient services at an affordable price.

Respect for Our Environment

As a business, we are committed to respecting and protecting the environment. As part of our efforts to improve our environmental credentials and safeguard our planet, we always look for better and more efficient ways to operate and do business. By reducing our environmental impact and working with our partners and suppliers, we promote sustainable development. We aim to be one of the UK’s greenest contractors.

Making a Positive Difference to our Community

By focusing our resources on where we can have the biggest impact, we aim to make a positive difference in the communities that we work in. We run apprenticeship schemes and work with local authorities to engage in local community reinvestment programmes wherever we can.

Great Place to Work

The continued success of our company depends on every team member providing excellent service to our customers every day. With a development plan and ongoing training, we provide our employees with the opportunity to support our customers and be the best they can be, which is imperative for our continued growth and success.


To find out about us and our wide range of commercial and industrial Facilities Management Services and contracts in Cardiff, contact us at 029 20 484114, email us, or use our easy contact us form. 

We would love to hear from you and work with you and your team to ease the pressures of your in-house facility management. We also offer serving, maintenance, and repair services for residential properties in and around Cardiff and the whole of South Wales.